UHG Enterprise Physician Experience Council Overview

The UnitedHealth Group Physician Experience Council exits to represent the collective voice of employed UHG physicians and to facilitate the development of an invigorated, distinctive UHG health workforce.  We are excited to provide quarterly updates for our UHG clinicians!

Representing all business areas with a significant presence of M2, M3, and M4 physicians, this body will connect UHG physician communities, creating a network that will reduce professional and operational silos; promote cross-business collaboration and innovation; and foster a UHG physician culture that is fulfilling and sustainable, independent of role, title, and aspiration.

Q1 2024

Enterprise Physician Experience Council Closes out 2023 with Good Momentum

The Enterprise Physician Experience Council was formed in 2023 to represent the collective voice of employed UHG physicians and to facilitate the development of an invigorated, distinctive UHG health workforce.  In the inaugural year, the group developed a monthly cadence and immediately sought to lean in on a variety of topics that affect the experience of our enterprise physicians.  Meeting presentations and topics included the following:

• Office for Provider Advancement overview with a provider experience focus; presenter was Dr. Amy Nguyen Howell, Chief of the Office for Provider Advancement, Optum Health
• Medical Affairs Center for Clinician Advancement overview with adjacent resources; presenter was Mary Jo Jerde, SVP, Medical Affairs Center for Clinician Advancement
• Driving New Enterprise Quality Initiative for Experience from our UHG People Experience Team; presenter was Kate Kanne, VP Communications, UHG Corporate Affairs
• A Clinician Experience Journey; presenter was Sonal Shah, Mgr. Clinical Pharmacy, UHC C&S
• MedExpress Scheduling Pilot; presenters were Dr. Julie Waddell, Regional Medical Director, MedExpress and Dr. Janene Klein, Regional Medical Director, MedExpress
• RVO Health Capabilities, Patient and HCP Opportunities; presenter was Dr. Jenny Yu, Chief Health Officer, RVOHealth
• Cleansing Bonfire Experience Overview and other associated support content; presenter was Brian Hughes, Chaplain, Clinical Care Services

Recent topics the Council leaned in on during kick-off 2024 meetings include: exploring onboarding tools and resources for physicians and providers, a deeper dive into specific physician and provider EXI data, and an overview of informative provider race/ethnicity data for member choice.

The council looks forward to continuing to support our physicians and providers in coordination with our UHG business partners into 2024 and beyond.

10 Leaders Selected for the 2024 Clinician Executive Fellowship Program

Ten enterprise clinician leaders have embarked on a year-long journey in their accelerated leadership development as part of the 2024 Medical Affairs Clinical Executive Fellowship Program.

The enterprise-wide Clinician Executive Fellowship Program is designed to help develop high-potential, succession-ready clinician talent through customized mentorship and sponsorship experience in Medical Affairs.

The Fellowship Experience includes:

• Participation in enterprise business priorities with Medical Affairs Leadership
• Career Sponsorship
• Executive Coaching
• Monthly Mentoring
• Quarterly Lunch & Learns with top company leaders
• CLL 360 Assessment with debrief facilitator

This year’s cohort of fellows represent a variety of clinical disciplines and diverse group of business units across the UHG enterprise.

CLEP Cohort 12 Off to the Races

The Clinician Leadership Executive Program (CLEP) welcomed its 12th cohort in January.  CLEP is a 12-month, enterprise-wide program offered to clinicians specifically identified by their business leaders as ready to advance their executive mindset and ability and drive change across the company.  Participants in this program are selected through the annual talent nomination process. 

Sponsored by the UnitedHealth Group Medical Affairs Center for Clinician Advancement, CLEP specifically targets full-time licensed clinicians with minimum three-year tenure who are salary grade 29-30/M2 and have demonstrated talent potential and expressed UHG career aspirations.

The CLEP experience includes:

• Learning experiences
• Executive coaching including CLL 360 Assessment
• Career sponsorship
• Change leadership project with project sponsorship
• Cross company networking
• Midterm and final project presentations to an executive audience

Learn more about the Clinician Leadership Executive Program.