Key takeaways:

• Our hiring process is generally six steps. Application, application review, assessment, interview, decision and onboarding.
• Gain insights from recent hires on customizing your resume, researching the company and highlighting your skills in the interview process. 

Step 1. Application:

It's time to start applying – get your resume or CV ready. Your resume gives us a big picture of who you are, and it's our first contact with your abilities, experiences and interests.

As Malathi K., a senior customer service representative, shares, 

Noemi C., another customer service representative, says 

Step 2. Application review:

After you apply, our recruiting team will review your resume to ensure you meet the job qualifications. You can check your application status on the candidate portal.

Malathi also advises, "I kept my resume simple and clear, highlighting my professional skills and work experience, followed by my educational background and personal details. This ensured that my key qualifications were easily accessible to the hiring managers.”

Step 3. Assessment:  

Depending on the job you apply to, you may need to complete an online assessment, which will vary based on the role. This may be followed by a digital interview.

Step 4. Interview:

If our recruiting team finds that you’re a good fit, you may be invited to an interview. The interview process will vary by role.

Malathi said she navigated the interviews by "Showcasing commitment to continuous learning and professional development...I successfully cleared the interview round, which focused on sharing my work experience and the skills I have developed professionally."

Malladi V., a customer service representative, shares 

Step 5. Decision:

Once the interview process is complete, the team will make a final decision. If selected for the role, you'll receive an offer. Otherwise, you will be notified that you haven't been selected.

Step 6. Onboarding:

If an offer has been accepted, you'll receive details about start dates, benefits and onboarding from your recruitment team.

At UnitedHealth Group, we value diversity, compassion and a commitment to excellence. Our hiring process is designed to find individuals who share these values and are passionate about making a difference in the lives of those we serve. If you’re ready to take the next step in your career journey, we encourage you to apply.