Careers | Hiring Process

Top questions about working at UnitedHealth Group answered by our team

Key takeaways:

  • UnitedHealth Group employees are dedicated to improving health care through innovation, integrity and collaboration.
  • Team members highlight career growth, supportive work environments and meaningful work as key reasons for choosing UnitedHealth Group.

At UnitedHealth Group, the parent company of Optum and UnitedHealthcare, we believe that great teams are built on shared values and a dedication to making a difference. To help you understand more about working here, we asked a few of our team members to share their experiences and insights. Below are some of the most frequently asked questions from candidates like you.

1. How does your role contribute to the mission at UnitedHealth Group?

Employees at UnitedHealth Group work to improve health care and make a meaningful impact. Here’s how some of our team members contribute:

Aideen C., a data scientist at Optum said:

“We are focusing on value-based care models, emphasizing patient outcomes and cost-effectiveness. We’re automating processes to give time back to health care staff and using AI to identify high-risk members for targeted interventions. These efforts help reduce disease progression and avoid hospital admits.”

Francisco A., a clinical operations manager at Optum said:

“In the claim review process, I ensure our processes are thorough, accurate and effective, which ultimately benefits patients and the community by reducing waste, preventing fraud and improving the overall efficiency of the health care system.”

2. Why did you choose to work at UnitedHealth Group?

Some employees are drawn to UnitedHealth Group because of our mission-driven culture and the opportunities for growth and learning:

Andrew R., a talent sourcing and marketing program manager at UnitedHealth Group said:

“I wanted to work somewhere I could stand behind what the company did. At UnitedHealth Group, I knew I’d be able to impact millions of people’s lives and their health every day. It was important to me to find a company that made a difference.”

Ellen B., a service delivery manager at Optum, said:

“The organization embraces change and genuinely cares for its people. This is evident when inclusion was added to our core values. It's also part of our employee value proposition of caring, connecting and growing together. These initiatives truly resonate with me.”

Aideen C. said:

“I’ve had amazing professional and personal growth. The culture within my team is amazing and I’m surrounded by supportive colleagues. Volunteering opportunities have also contributed to my positive experience.”

Join our team

Ready to join these team members in living out our core values and making a positive impact?

Explore our open opportunities today.

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