Simplifying the System
UnitedHealth Group helps people live healthier lives by enabling them to access
the best quality care available, ensuring affordability, and providing the guidance
to make informed decisions. Additionally, we are intent on reducing variation in
health care outcomes through the practice of evidence-based medicine.
Making Health Care More Affordable
Spiraling costs are limiting access and care for millions of people. UnitedHealth
Group believes that proper stewardship of America’s vast medical resources involves
a dedicated focus on improving access to care and maintaining affordability.
Promoting Prevention
The essence of good stewardship in health care is good prevention; UnitedHealth
Group develops new and innovative tools for helping consumers stay healthy, and
out of the doctor’s office.
Personalizing Choice
Our many plans and programs are based on a simple, single premise – empowering people
to find the health care solutions that work most effectively for them.
Keeping Consumers Informed
We provide the data, tools and coaching that consumers need to make the best and
most cost-efficient use of health care resources. The centerpiece of these efforts
is our UnitedHealthcare Premium Designation capability, a rating system that enables
consumers to choose the ideal physician or care facility based on quality and cost
as well as helping them understand treatment and what to consider when making follow-up
decisions.
Sharing Knowledge With Physicians and Hospitals
We constantly organize, analyze and disseminate our vast store of health care information
among medical professionals and individuals. This knowledge is used to monitor,
assess and improve decision-making, and also furthers the development of innovative
treatments, technology and medicines.
Investing in America’s Public Health Programs
For millions of Americans, government health care programs, such as Medicare, Medicaid
and the Veterans Administration, are their lifelines to good health. UnitedHealth
Group fulfills its stewardship role by collaborating with both federal and state
governments, as well as organizations like AARP, to strengthen every aspect of this
vast public health system.
Committing to Customer Satisfaction
To ensure continual improvement in our service performance, we integrate pharmaceutical,
medical and administrative data, enabling ease of reference and resolution in all
key functional areas. Feedback has been uniformly positive.
Providing the Nation’s Premier Network
We help people get the right treatment by enabling them to find the right doctor
at the right time. That’s the primary benefit of having the largest national network
of health care providers in America, one that meets access standards for 98 percent
of the United States population. Our network includes direct relationships with
more than 560,000 physicians and caregivers, approximately 5,000 hospitals and care
facilities, approximately 85,000 dentists and 64,000 pharmacies. In fact, more U.S.
physicians accept UnitedHealthcare than any other insurance plan.
