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AmeriChoice Improves Lives With Innovative Personal Care Model

Image of Ronney, AmeriChoice customer

Image of Sheila Dew, AmeriChoice case manager

Our AmeriChoice business, which is dedicated to traditionally underserved populations, understands the unique needs of the individuals they serve. It is one of the largest companies in the State and Public Programs market, managing health care services for state Medicaid and other publicly funded programs and their beneficiaries. The company employs a workforce strongly rooted in its local communities.

AmeriChoice’s Personal Care Model® (PCM) is indicative of the personalized, quality care the company offers. The program uses advanced data analytics to identify each client’s specific health needs and connect them with high quality care available in their area.

But as useful as the technology is, we never forget that it is the human touch that can mean the true difference for a vulnerable member.

For example, Ronney, a 60-year-old Georgia man, had experienced multiple hospital admissions and had diabetes, hypertension, chronic obstructive pulmonary disease, joint pain and acid reflux. Prior to entering the PCM program, Ronney was so depressed about his health issues he wasn’t following his treatment plan. But with the support of Sheila as his case manager, Ronney began to turn his life around. He was introduced to a primary care physician and began to learn more about his various diseases and the steps he needed to take to improve his well-being.

With education and treatment, Ronney lost 40 pounds and dramatically reduced his two pack a day smoking habit. Ronney saw his blood pressure fall, cholesterol levels become more manageable, insulin dependency drop and his breathing improve. Since then he has maintained his vigilance in checking his blood pressure and blood sugar, all the while trying to lose more weight.

“This has brought such joy to me, because Ronney says that we saved his life with the program,” said Sheila. “He says he is going to send me a Christmas card with pictures of him and his grandchildren!

“But I remind him that it truly was because of his efforts and wanting to do better for himself that AmeriChoice’s Personal Care Model was able to help him.”

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